Frequently Asked Questions
Find the answers to our most commonly asked questions.
If you can’t find the answers you’re looking for here, please feel free to contact us…
Email: email@example.com | Phone: 01772 846 685
Find Your Question Here…
Do You Deliver Outside The UK?
Yes, we deliver to the USA, Canada, Australia & New Zealand with fully tracked shipping at excellent rates! Please see our International Shipping Policy for more details on buying from abroad.
What Payment Methods Do You Accept?
We accept debit/credit cards, PayPal, Klarna, gift cards & selected crypto currencies. For more information please see our Shipping & Payments Policy.
I Placed An Order, How Long Until It’s Shipped?
When you order before 2pm Mon-Fri your order will be shipped the same day! Otherwise your order will be shipped the following day. Orders placed after 2pm on Friday will be shipped on the following Monday.
How Do Custom Jewellery Orders Work?
You can place custom orders either via virtual appointment, in person appointment (Preston, Lancashire only), via WhatsApp, email or phone.
If we can help you with your request, we will invoice you for your order and once the invoice is paid, we will begin producing your jewellery.
Custom orders have a current lead time of 3-5 weeks depending on your specifications.
What’s The Best Way To Clean & Look After My Jewellery?
If you want to keep your jewellery looking full of sparkle then proper care, handling and storage of your jewellery is required. Luckily for you our website features a full guide on caring for your jewellery along with products we recommend that we feature in store to help you. Don’t worry though we also give you our recommended tips and tricks to care for your jewellery using bits you can find around the house.
What’s The Benefit Of Paying With Crypto?
Crypto Payments are fast and cost effective for international payments. Paying with selected cryptocurrencies removes the need for exchanging one currency for another where a higher rate of transaction fee may apply. For example USD to GBP for a payment from the USA.
Please see our Crypto Payments section of our Shipping & Payments Policy for more information…
What Are You Doing To Become More Eco Friendly & Sustainable?
At Argemti we believe it is important to do our bit to reduce our impact on the environment as much as possible. That is why we have put together our Sustainability Pledge to show you all the steps we are taking to hit net zero including our partnership with One Tree Planted, fully recyclable packaging materials and switching to recycled jewellery.